(480) 718-9323 | (855) 633-8899

Get a jump start on the SilverSneakers fitness benefit

The SilverSneakers benefit to Medicare Clients is one of the best benefits for ensuring your clients health and satisfaction. Many of the Silver Sneakers facilities offer treadmills, basketball courts, swimming pools, health classes, aerobic classes, free weights and so much more… Most importantly many Medicare clients get a membership at participating SilverSneakers fitness facilities at NO COST! That’s right! It’s included with their 2018 MA/MAPD plan.

Here’s the basic information your MA/MAPD clients need to know:

  1. Once enrolled, members just need their SilverSneakers ID number.
    • If this is their first time with a plan that has SilverSneakers, they’ll get their SilverSneakers ID number in the mail.
    • If members previously had a plan with SilverSneakers (regardless of the health plan), their SilverSneakers ID number remains the same. Members can look up their number by calling SilverSneakers or visiting SilverSneakers.com.
  2. Next, they can find participating fitness locations at SilverSneakers.com.
  3. Then let the fun and fitness begin.

Medicare Part D Coverage Gap aka “The Donut Hole”

When it comes to Medicare prescription drug coverage, many Seniors have questions surrounding the Medicare Part D coverage gap, also known as the “donut hole.” The coverage gap is a temporary limit on what most Medicare Part D Prescription Drug Plans or Medicare Advantage Prescription Drug plans pay for prescription drug costs.

The coverage gap applies to both stand-alone Medicare Prescription Drug Plans and Medicare Advantage Prescription Drug Plans, but not everyone enters it. Understanding the Coverage Gap (and possibly avoiding it) is essential to keeping your drug costs low and in line with your yearly budgeted spending.

Stand-alone Medicare Prescription Drug Plans and Medicare Advantage Prescription Drug plans can have the following four coverage phases, as applicable:

  • Deductible phase: For most stand-alone Medicare Prescription Drug Plans and Medicare Advantage Prescription Drug plans, you’ll pay 100% for medication costs until you reach the yearly deductible amount (if your plan has one). After you reach the deductible, the Medicare plan begins to cover its share of prescription drug costs. The deductible amount may vary by plan, and some plans may not have a deductible. If your Medicare plan doesn’t have a deductible, then you’ll start your coverage in the initial coverage phase.
  • Initial coverage phase: After you’ve reached the deductible, you’ll enter the initial coverage phase, where you will pay the plan’s cost share for covered medications. For example, if your plan benefit includes a 25% coinsurance in this phase and you’re taking a medication that costs $400 a month, your out-of-pocket-cost would be approximately $100 a month. Once you and your plan have spent $3,750 in 2018 for covered drugs, including the deductible amount, you’ve reached the initial coverage limit and have entered the coverage gap or “donut hole”. Please note that most Part D plans charge fixed copayments during the Initial Coverage Phase instead of the 25% coinsurance. Drugs are categorized into Tier Levels and the beneficiary pays the copay associated with the Tier Level.
  • Coverage gap, also known as the “donut hole”: Not everyone will reach this phase. It begins when you have spent down the $3,750 that the plan allows you as an initial drug benefit. Once you enter the coverage gap, the plan will track what you pay towards your drugs, the drug companies pay towards your drugs, and what you already paid to spend down the initial $3,750. You’re out of the coverage gap once your yearly out-of-pocket drug costs reach $5,000 in 2018. Once you have spent this amount, you’ve entered the catastrophic coverage phase.
  • Catastrophic coverage phase: Again, not everyone will reach this phase; it begins if your out-of-pocket costs reach $5,000 in 2018. During the catastrophic coverage phase, you’ll only pay a small coinsurance or copayment for covered prescription drugs for the remainder of the year.

Here are a few highlights of the defined standard Medicare Part D plan changes from 2017 to 2018. The CMS "Part D Benefit Parameters for Defined Standard Benefit" is the minimum allowable Medicare Part D plan coverage.

  • Initial Deductible:
    will be increased by $5 to $405 in 2018.
  • Initial Coverage Limit (ICL):
    will increase from $3,700 in 2017 to $3,750 in 2018.
  • True Out-of-Pocket Threshold (or TrOOP):
    will increase from $4,950 in 2017 to $5,000 in 2018.
  • Coverage Gap (donut hole):
    begins once you reach your Medicare Part D plan’s initial coverage limit ($3,750 in 2018) and ends when you spend a total of $5,000 out of pocket in 2018.
  • In 2018, Part D enrollees will receive a 65% Donut Hole discount on the total cost of their brand-name drugs purchased while in the donut hole. The discount includes, 50% discount paid by the brand-name drug manufacturer and will apply to getting you out of the donut hole (or True Out Of Pocket Costs -TrOOP), however the additional 15% paid by your Medicare Part D plan will not count toward your TrOOP.
  • For example: If you reach the donut hole and purchase a brand-name medication with a retail cost of $100, you will pay $35 for the medication, and receive $85 credit toward meeting your 2018 total out-of-pocket spending limit.
  • Medicare Part D beneficiaries who reach the Donut Hole will also pay a maximum of 44% co-pay on generic drugs purchased while in the coverage gap (a 56% discount).
  • For example: If you reach the 2018 Donut Hole, and your generic medication has a retail cost of $100, you will pay $44. The $44 that you spend will count toward your TrOOP or Donut Hole exit point.

The following count towards the coverage gap

  • Your yearly deductible, coinsurance, and copayments
  • The discount you get on brand-name drugs in the coverage gap
  • What you pay in the coverage gap

The following Do Not count towards the coverage gap

  • The drug plan premium
  • Pharmacy dispensing fee
  • What you pay for drugs that aren’t covered


Things will get much simpler in 2020 when the donut hole closes. Until then, following these tips may help you avoid the donut hole or help you get out of it more quickly.

  • Stick with your plan’s formulary whenever possible. Only medications on the formulary, or for which you get an approved exception from the plan, count toward your spending limit.
  • Make sure to get your drugs from a network pharmacy. Prescriptions you fill outside your network pharmacy don’t apply to your spending limit.
  • Opt for generics if your doctor thinks they’re appropriate. The lower costs for generics may be enough to keep you from slipping into the donut hole.
  • There are also State Pharmaceutical Assistance Programs available, depending on where you live. These programs may help with Medicare Part D costs, and you may be eligible even if you don’t qualify for Extra Help. Visit Medicare.gov to find out if your state has a program.

Do you still have questions about the coverage gap (“donut hole”)?

If you still have questions about how the coverage gap works the team at Med-Care Senior Insurance Solutions is always available to help. We can help you compare formularies, choose the right plan or evaluate your current plan to make sure it works with your budget. Whether you’re enrolling in Medicare Part D for the first time or want to reevaluate your current prescription coverage, we can help guide you through the maze of Medicare Part D prescription drug coverage and the coverage gap.


Lost in the shuffle of obtaining new clients this upcoming AEP is the importance of RETAINING your current clients. What have you done this year to keep in touch with the clients you worked so hard to obtain last year?

Here are some ideas to help you with retention and sales in 2018:

  1. Call your current clients and verify their current information is correct and they are happy with their current policy
  2. Send out a letter to your current clients reminding them that you can help them with any changes to their policy
  3. Remind your current clients that you love referrals
  4. Follow-up after AEP and offer to discuss other plans that they may benefit from including Final Expense, Dental or Vision coverage, etc.

As always, Med-Care Senior Insurance Solutions is here to help you during AEP, so please don’t hesitate to contact us.


Eric Arnold
Director of Sales & Marketing

Understanding How Your 2018 Medicare Plan Works

The 2018 Annual Enrollment Period is approaching rapidly and the team at Med-Care Senior Insurance Solutions wants to make sure your members understand how their plans work. As a Medicare Agent, it is not enough to explain only the cost of the plan and the doctors involved. Members need a complete understanding of their Medicare Health Plan to ensure that they will have all the benefits afforded them by their selection.

According to a 2017 J.D. Power Survey, just half of member completely understand how their plan works. Industry-wide, just 54% of Medicare Advantage plan members say they completely understand how their plan works. When it comes to the cost for prescription drugs, fewer people understand how this works compared with 2016.

It is imperative that our agents dig deeper with our members and help them to understand all facets for their plans. Working with them on questions, being accessible by phone or email after signing up a member and following up with members throughout the year with current updates on plans are all good ways to ensure a positive member experience.

The team here at Med-Care Senior Insurance Solutions is always available to help our agents and our members with any questions they may have in regard to Medicare benefits. Please contact us at 855-633-8899 or visit our website at www.med-careaz.com.